FAQ
How does myblueboard protect our data?
Data privacy is a top priority at myblueboard. We do not mine, sell, share, or use your data for advertising—ever.
All program, parent, and student data belongs to you, not us. Information entered into myblueboard is used only to provide the features your program needs, such as communication, payments, forms, events, and fundraising.
We do not track users for marketing purposes, display ads, or monetize data in any way. Our business model is simple: you pay for the platform, and we protect your data.
This makes myblueboard a safe, compliant choice for schools, districts, and community programs that value transparency and privacy.
Who does myblueboard use for payment processing?
myblueboard uses PayPal for secure and reliable payment processing.
All funds go directly into your own PayPal account for fast access and full control.
How secure is myblueboard?
myblueboard was built with the highest standards of security in mind. We use industry-leading cloud architecture (AWS) to ensure the highest reliability, resiliency, and security. We do not sell or mine data in any way. myblueboard complies with all state regulations and ensures the highest levels of encryption on data in transit.
Are there hidden fees beyond the platform’s service fees?
No hidden fees—ever!
Your only cost is the annual subscription, plus industry-low payment processing fees of 4-5%. You can choose to pass some or all of those processing fees on to your purchasers if you’d like.
Everything is upfront and transparent so you can fundraise with confidence.
Can we pass transaction fees to our supporters instead of paying them ourselves?
Yes! You can choose to pass along any portion of the processing fees to your supporters in your account settings.
Do you offer live support?
Yes! We’re known for our friendly, responsive support. If you ever need help, our team is available to assist you live and make sure you’re never left on your own.
Do you have tutorials or training sessions for new users?
Yes! You can schedule a training session with one of our team members for personalized help. We also offer step-by-step guides with images and videos to help you get started and make the most of all our features. Plus, we’re always adding new resources to our library.
Can we integrate your platform with our existing website or social media pages?
While we don’t offer technical integrations like embedded widgets, you can easily share links to your shop on your website or social media pages, making it simple for your supporters to find and shop.
How much does myblueboard cost?
myblueboard is $400 per year for full access to all features—that’s just a little over a dollar a day.
There are no hidden fees or upgrade tiers. You get every tool included, plus industry-low processing fees of only 4-5%, so more of your fundraising dollars stay where they belong—with your group.
It’s an affordable way to run all your fundraisers and keep everything organized in one place.
Do you work with schools and districts that require purchase orders?
If your school or district needs to use a PO to set up an account, please email jamie@myblueboard.com, and we’ll be happy to help!
Is the mobile app free?
Yes! Our mobile app is completely free for all members of your group, team, or program to download and use when you purchase an annual subscription to myblueboard.
What are the benefits of sending emails through myblueboard?
myblueboard offers detailed email tracking, so you’ll know if messages were sent, opened, rejected, or marked as spam. You can email individuals or entire groups. Students and parents never miss an email, because all emails sent through myblueboard can be accessed via their dashboard. When you email a student, parents are automatically CC’d for better communication. It’s an easy way to keep everyone informed and ensure nothing falls through the cracks.
