Privacy Policy
Effective Date: March 28, 2025
myblueboard® (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including the myblueboard mobile app and platform (collectively, “Services”).
By accessing or using our Services, you consent to the practices described in this policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of personal information:
- Account Information: Name, email address, organization/school name, role (e.g., Director, Booster, Parent), and other contact details.
- Payment Information: If you subscribe to a paid plan, billing name, address, and payment method (processed securely via third-party providers like Stripe or PayPal).
- Usage Data: Information about how you use our Services, including logins, feature usage, and device/browser data.
- Communication Data: Messages, form submissions, support inquiries, and notification preferences.
- Content You Upload: Files, forms, documents, and custom data fields you create within the platform.
2. Free 7-Day Trial
When you sign up for a free 7-day trial, we only collect the information necessary to build your custom account and provide access to the platform. No payment information is required during the trial period.
If you do not upgrade to a paid plan after the trial, your account will be deactivated, and your data will be retained for a limited time (up to 90 days) before it is securely deleted unless otherwise requested. Your information will never be sold or shared during or after the trial.
3. How We Use Your Information
We may use the information we collect to:
- Provide, manage, and improve the Services
- Create and maintain your account
- Process transactions and send receipts (if applicable)
- Send important communications like system alerts, feature updates, and support responses
- Analyze usage to enhance user experience and product functionality
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., email platforms, payment processors) who assist us in delivering services
- School or organization admins (if your account is connected to a school or program)
- Legal authorities if required by law or necessary to protect our legal interests
5. Data Security
We implement technical, administrative, and physical safeguards to protect your information. While we take reasonable steps to secure data, no method of transmission or storage is 100% secure. Please use discretion when sharing sensitive data.
6. Your Rights and Choices
You may:
- Access or update your account information at any time
- Request deletion of your account by contacting support@myblueboard.com
- Opt out of marketing emails using the unsubscribe link at the bottom of our messages
- Contact us to request access, correction, or deletion of your data
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that such information has been collected without proper authorization, it will be promptly deleted.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the platform or via email. Continued use of the Services after updates indicates acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
support@myblueboard.com
myblueboard®
520 Hill Road North, #686
Pickerington, Ohio 43147